Flight Compensation 4U

EasyJet Flight Compensation

EasyJet Flight Compensation can be claimed where you are either:

  1. Delayed at your final destination by more than three hours and that delay arises from causes within the carrier's control (rather than extraordinary circumstances which could not have been avoided by all reasonable measures).

Or:

  1. Informed of a cancellation less than fourteen days before the planned departure date that arises from causes within the carrier's control (rather than extraordinary circumstances which could not have been avoided by all reasonable measures), unless you are offered a re-route which allows departure and arrival at your final destination within the following times:

    If you are informed of the cancellation between thirteen and seven days before the scheduled time of departure and are offered re-routing, allowing you to depart no more than two hours before the scheduled time of departure and to reach your final destination less than four hours after the scheduled time of arrival; or If you are informed of the cancellation less than seven days before the scheduled time of departure and are offered re-routing, allowing you to depart no more than one hour before the scheduled time of departure and to reach your final destination less than two hours after the scheduled time of arrival.
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The levels of EasyJet Flight compensation are specified as follows:

  • EUR 250

    flights of 1500 km or less.

  • EUR 400

    flights within the EU of more than 1500 km and for all other flights between 1500km and 3500 km.

  • EUR 600

    for all other flights.

Compensation is reduced by 50% if any re-routing offered to your final destination results in a scheduled arrival time which does not exceed the scheduled arrival time of the original flight by:

  • Two hours

    flights of 1500 km or less.

  • Three hours

    all flights within the EU of more than 1500 km and for all other flights between 1500km and 3500 km.

  • Four hours

    for all other flights.

Please note that passengers are not entitled to EasyJet Flight compensation if they have been informed of a cancellation fourteen days or more before the planned departure date. Passengers will be informed of cancellations via the contact details given to the operating carrier with the booking by the passenger, the purchaser of the ticket or the travel agent.

Eligibility

To be eligible for any of the EasyJet Flight Compensation rights listed above, passengers must have a confirmed reservation on the flight (or have been transferred by us onto the flight from another flight on which they had a confirmed reservation) and be in possession of a paper ticket or e-ticket itinerary receipt (or, for UK tour operator bookings, an ATOL receipt specifying the flight).

In addition, passengers' rights in respect of a delay only arise if they have presented themselves for check-in in good time. If you do have any complaints regarding your ability to exercise your rights, please contact us.